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DRESS EVENING SHIPPING & RETURNS

Shipping Information

  • Shipping Locations: We offer shipping worldwide, ensuring that no matter where you are, you can enjoy our beautiful evening gowns and dresses.

  • Processing Time:

    • Orders are typically processed within 1-3 business days.

    • You will receive an email confirmation with tracking details once your order has shipped.

  • Shipping Options: We offer a range of shipping options to accommodate your needs:

    • Standard Shipping: 5-10 business days.

    • Expedited Shipping: 3-5 business days.

    • Express Shipping: 1-3 business days.

    Shipping costs vary depending on your location and the shipping method chosen at checkout.

  • Tracking Your Order: Once your order is shipped, you will receive a tracking number via email. You can track your shipment on the carrier's website for real-time updates on your delivery.

  • International Shipping: For international orders, customs fees or taxes may apply, depending on your country's regulations. Customers are responsible for any additional charges related to international shipments.

Return & Exchange Information

At Dress Evening Shop, we want you to love your purchase. If for any reason you are not satisfied with your dress, we offer easy returns.

  1. Return Eligibility:

    • Items must be returned within 30 days of delivery.

    • Items must be unworn, unwashed, and in their original condition with tags attached.

    • Sale items and custom orders are non-returnable.

  2. Return Process:

    • To initiate a return, please contact our customer service team at support@dresseveningshop.com.

    • Once your return is approved, you will receive instructions on how to return the item. Please include your order number in your return package.

  3. Refunds:

    • Refunds will be processed within 5-7 business days after receiving the returned item.

    • Original shipping fees are non-refundable. Refunds will be issued to the original payment method.

  4. Exchanges: If you would like to exchange your item for a different size or color, please contact us. We will assist with the exchange process, based on stock availability.

Contact Us

For any questions regarding shipping or returns, feel free to reach out to our customer service team at support@dresseveningshop.com. We're here to help!

Thank you for choosing Dress Evening Shop!

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